The Wilson’s Story – A Client Testimonial

About a year ago, Sam Wilson saw KW (Keller Williams) Southwest agent Verna Johnson’s business card at a local fitness center and picked it up. Sam says, “I had known Verna when I was a teenager.” Sam and his wife Nakeysha were in the market to purchase a property to renovate and create their dream home. They called Verna to help.

Keysha says, “We simultaneously listed our existing home and were looking for a house. Verna was instrumental in helping us stage our home. She removed things and recommended paint, modifications and repairs that would both attract buyers and give us a better return on our investment. In looking for a home, Verna was helpful with the things we wanted, and even the things we did not know we wanted!”

“We started looking at properties,” says Verna, “and Keysha and Sam found one they fell in love with. Through research, I pointed out that the home was overpriced and we should go in with a lower offer. We were in competition when we submitted the offer, and the seller decided to take the other offer. Sam and Keysha were devastated, but I encouraged them and told them that anything could happen. The neighborhood they were looking in had low inventory for their price range and style…so I started knocking on doors. Within a couple of hours I found two homes that were not yet on the market but looking to sell. We started negotiating with one of the unlisted properties over the next 48 hours…when the agent from the original property reaches out to me to see if my clients were still interested. Freshly hurt, the Wilsons wanted to harshly refuse the offer of interest. I had a heart-to-heart with them and encouraged them to not let their emotions do the thinking. They took that into consideration, stopped their current negotiations and re-submitted an offer on their dream home…which was accepted below list price within 24 hours.”

“Verna is a master at the negotiating process!” says Sam. “And we appreciated her unconventional methods in helping us find a home. We couldn’t have done it without her. Using her experience, she made sure we understood the full scope of our options and the pros and cons of each option. Then we were able to make an educated decision.”

After closing, Verna helped the Wilsons connect and negotiate with contractors to renovate the home. Verna has also helped them purchase another property to remodel and flip. Keysha says, “She helped us stage the house and put it on the market, and then held an open house. We got a full price offer, and the home was only on the market for three days!” Sam adds, “We’ve recommended Verna to Keysha’s aunt who is relocating…she actually closes on Thursday. It really helps to have good people like Verna working hard on your side!”

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